Healthcare sales: reach decision-makers between appointments

Labs, home healthcare providers, medical software vendors: Flunter works through your calls to clinics, pharmacies and practices and connects you to whoever answers.

Get past the front desk at the right time

A medical practice means a swamped receptionist and a doctor with patients. A pharmacy means the owner is at the counter. Finding the right moment often takes several tries.

The parallel dialer calls up to 5 numbers at once and connects you to whoever answers. You make more attempts without spending your day waiting.

  • Private clinics and care facilities

  • Retail pharmacies

  • Medical and allied health practices

  • Nursing homes and care homes

Flunter parallel dialer calling 4 prospects at the same time

Find the exact instruction, word for word

"Call back after the purchasing committee", "talk to the head nurse": instructions like these get lost in a day of calls.

Flunter records, transcribes and summarizes every call. You get back the instruction, the name mentioned and the next step. Keep your calls about your offer and how the service runs, and leave patient data out of them.

AI transcript and summary of a sales call in Flunter

Long cycles, tracked contact by contact

Getting a device listed at a clinic or equipping a pharmacy group takes months. Between the first call and the signature, the people involved change.

The campaign list shows the last call and its outcome for each contact. You pick up an account six weeks later knowing exactly where you left off, without making anyone repeat themselves.

Prospect list of a calling campaign in Flunter

Follow up around clinicians' schedules

A doctor won't call back between patients, and a pharmacist avoids the end-of-day rush. Your follow-ups need to land when people can actually talk.

The AI summary suggests next steps and sends them to your CRM. You then group your follow-ups into those windows, and the dialer runs through them without you touching the keypad.

Simultaneous calls in the Flunter dialer

Every facility properly tracked in your CRM

Pharmacy owner, facility director, buyer, medical coordinator: a single account often involves several decision-makers, each with their own objections.

Flunter logs every call, with its recording and summary, against the right contact in HubSpot, Salesforce, Pipedrive, Close, Boond Manager or Odoo. You know who said what, with no data entry at the end of the day.

Flunter synced with HubSpot, Salesforce, Pipedrive, Close and Boond

A number the front desk recognizes

A medical front desk screens out numbers it doesn't know. If every follow-up comes from a different number, you start from scratch each time.

With Flunter, you choose the number that is displayed. Your calls and follow-ups come from the same number, so the receptionist who told you to call back Thursday knows who is on the line.

Choosing the caller ID number in Flunter

Know which targets answer, and when

Flunter's stats show calls made, pickups and conversations for each rep. You can easily compare a pharmacy campaign with a clinic campaign.

If pharmacies answer more in the morning and facilities in the early afternoon, it shows up in the numbers and you plan your calling sessions around it.

Call statistics per sales rep in Flunter

Frequently asked questions

  • Sales teams selling to healthcare professionals and facilities: pharma labs, medical device makers, home healthcare providers, medical software vendors, wholesalers and service providers. Flunter is for calling clinics, pharmacies, practices and care homes in a business context, not for contacting patients.

  • Best not to. Health data is sensitive data under GDPR and has no place in a sales call. Keep the conversation on your offer, the equipment or how the service runs. If the person brings up a specific case, steer back: the recording and transcript keep everything that is said.

  • Yes. The person must be told about the recording and why it is made, and be able to object. Most teams simply say it at the start of the call. Also agree on a suitable retention period with your DPO or legal adviser, especially in a sector as careful about these topics as healthcare.

  • Work around their schedule: clinicians are reachable before or after appointments, pharmacists outside peak hours. Group your calls into those windows and let the parallel dialer handle the repeated attempts. Note what the front desk tells you, the right day and the right person, and your next call is far more likely to land.

  • Yes. Flunter integrates with HubSpot, Salesforce, Pipedrive, Close, Boond Manager or Odoo. Every call is logged against the right contact, with the recording, transcript and AI summary. When several reps work the same pharmacy group or facility, everyone sees the same history.