Acceptable Use Policy (AUP)

Last updated: October 2025


1. Permitted Use

The Services are intended for professional use in compliance with applicable laws. The user agrees to:

  • Use the assigned numbers solely for legitimate prospecting, sales, or recruiting operations.

  • Comply with the GDPR, telecommunications law, and local rules (Bloctel, CAN-SPAM, TCPA, etc.).

  • Obtain the necessary consents before any recording or solicitation.


2. Prohibited Conduct

  • Spam, unsolicited mass calls or emails.

  • Harassment, intimidation, threats.

  • Automated data collection ("scraping").

  • Reverse engineering, circumvention of quotas, unauthorized API use.

  • Use of the Services for illegal, discriminatory, or defamatory purposes.

  • Calls to emergency numbers (prohibited on Fluncall).


3. Consequences

Flunter reserves the right to:

  • Temporarily suspend access to an account if abuse is detected,

  • Delete an account in the event of a serious violation,

  • Report unlawful conduct to the competent authorities.


4. Reporting

Any abuse or suspicious activity may be reported to: abuse@flunter.com