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Voicemail detection: talk to prospects, not answering machines

In cold calling, many calls that get answered actually land on a voicemail, an automated switchboard or a call screening assistant. Listening to the greeting, hanging up, dialing again: over a session, those seconds add up. Flunter's voicemail detection screens out these voicemails before the call is passed to you and logs them as "Went to voicemail" automatically. It is included in every plan.

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Voicemails no longer reach you

When a machine picks up, Flunter hangs up on its side without connecting you. You hear neither the greeting nor the beep. With the parallel dialer, the other lines keep ringing and you are connected to the first person who answers. With the power dialer, you no longer have to sit through a greeting to know it is time to move on to the next contact.

The call is not lost either. It shows up in your history with the "Went to voicemail" outcome, just as if you had logged it yourself.

A smiling saleswoman with a blue headset in the middle of a call with a prospect

In-house detection, built for cold calling

Flunter has its own proprietary voicemail detection technology, built by our team for cold calling and tuned continuously on real calls. Voicemails, automated switchboards and call screening assistants are screened out before they reach you.

The decision is made the moment the call is answered. If there is a real person on the line, they are connected to you with no extra wait. This is what voicemail detection means.

A business owner takes out her ringing phone to answer the call

More of your calling time goes into conversations

Every voicemail you listen to means a greeting, a beep, a hang up, then dialing again. Repeated dozens of times in a session, that time ends up eating a good share of your calling block. With voicemail detection, it goes back into talking with real people.

Paired with the parallel dialer, which dials several numbers at once, it keeps your session moving: machines are screened out, people are passed to you.

A standing sales rep writes down a meeting he just booked

A voicemail still got through? One shortcut does it

Now and then a voicemail still gets through. For those, there is a shortcut: Cmd + K on Mac, Ctrl + K on Windows. Flunter hangs up, logs the call as "Went to voicemail" and carries on with your session. No click, nothing to type.

Would you rather leave a message? Hang up as usual and pick the "Voicemail left" outcome.

A smiling sales rep with a headset around his neck types a shortcut on his laptop

Voicemails counted, not guessed

Whether it was screened out by detection or hung up with the shortcut, a call that reached a machine gets the same outcome. You find it in the call history and on the contact record, so you know how many of your calls end up on a voicemail.

Your tracking stays honest: a voicemail is not a conversation, so it does not inflate your pickup rate.

A sales manager and a rep review a good day of calls together

Go further

  • The Flunter parallel dialerUp to 5 simultaneous calls, connected to the first person who answers.Discover the parallel dialer
  • The Flunter power dialerOne call at a time, with the contact record on screen before every pickup.Discover the power dialer
  • The pickup rateHow to calculate it without counting voicemails, and how to raise it.Read the article

Frequently asked questions

  • Answering machine detection (or voicemail detection) is a dialer's ability to recognize that a call was answered by a machine (voicemail, automated switchboard, call screening assistant) rather than by a person. The tool then hangs up without connecting the rep, who keeps their time for real conversations.

  • Flunter uses its own detection engine, built in-house for cold calling and tuned continuously on real calls. It decides the moment the call is answered: a machine is screened out and the call logged as "Went to voicemail", a person is passed to you with no wait.

  • Our team monitors and tunes it continuously on real cold calls. If a voicemail still gets through, the Cmd + K shortcut (Ctrl + K on Windows) deals with it in a second.

  • Flunter hangs up without connecting you and logs the call as "Went to voicemail". With the parallel dialer, the other lines keep ringing and you are connected to the first person who answers. The call stays visible in the history and on the contact record.

  • No. Flunter does not drop pre-recorded messages on answering machines. Its job is to keep you away from voicemails so your calling time goes into conversations.

  • Yes, it is included in every Flunter plan, with no add-on to buy.